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News media

My whole life changed that day, so did the lives of so many others. I actually don't consider myself a witness, but rather an active participante since my colleagues and I were responsible for the American Airlines Boston Flight Service team and Flight Attendants on Flight #11. The first flight involved. Two of our Flight Attendants - Amy Sweeney and Betty Ong - called us with vital information on what was happening onboard. This information that they provided gave all of us, including the authorities -- critical informatin that lead to detemining who these terrorist were and further assisted the other 3 airplanes in taking action.

We all had a special role to played in the days, weeks, and months that followed. We lost our friends, colleagues, our sense of safety and security, and our livelihood. Families and friends of those that perished that day -- lost much, much more. We shared that lose together, especially for our crew member familes who we assisted.

My colleague and friend Rosemary Dillard was the Base Manager for Flight Service in Washington DC and I was the head of Flight Service in Boston. She drove her husband Eddie to Dulles airport that morning to catch American Airlines Flight #77. She had more than a double dose of tragedy.

I was recently interviewed by the Boston Globe and they video taped me for 2 hours, along with my colleague Jim Sayer, who was on the phone with our Flight Attendant - Amy Sweeney and collected all the vital information that was provided to the FBI. The writer for the Boston Globe is Eric Moskowitz