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                <text>The Department of Justice received more than 11,000 e-mails in response to the agency's public solicitation for comments upon its plans to distribute the September 11th Victim Compensation Fund of 2001 established by Congress to benefit the victims of September 11 and their families.  These e-mails have been organized here by date.</text>
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Tuesday, November 20, 2001 12:37 PM

September 11th Victim Compensation Fund of 2001



Comments submitted by e-mail to: victimcomp.comments@usdadoj.gov



The following are comments filed in response to the Notice of Inquiry and 
advance notice of rulemaking, published in the Federal Register on November 
5, 2001



SUBJECT: September 11th Victim Compensation Fund of 2001



Topics #1 &amp; 2: The Forms To Be Used in Submitting Claims Under This Program 
and the Information To Be Included on the Claims Form



Given the federal streamlining initiatives to encourage electronic filing 
and payment, the Special Master will be in compliance with the new mandates 
by ensuring that claimants file claims electronically.  The Special 
Master/U.S. Department of Justice (DOJ) should seek to establish an 
electronic form and populate key fields from current data and databases of 
victims of the September 11, 2001 terrorist attacks based on eligibility, as 
defined in Public Law 107-42 Section 404(c).  Basic claimant information 
might be available from aircraft manifests of flight crew and passengers, 
employees and beneficiary records of the World Trade Center and Pentagon, 
and others data of possible victims.  Claimants could provide other 
information to complete the form. An electronic filing format could include 
prompts and instructions to aid in the completion of mandatory fields.  
Claimants filing for victims that have not been identified from existing 
data would be required to provide proof of injury and entitlement to 
compensation and could also submit information electronically, via 
Facsimile, or by other means determined by the Special Master and DOJ.  
Working from a predetermined list of potential claimants could serve as a 
deterrent to fraud.  Issuing a password to potential claimants could also be 
a means to further prevent and detect fraud.



The feasibility of using an electronic form to administer the victim 
compensation fund is supported by the development of benefit eligibility 
prescreening software by public agencies and non-profit organizations that 
have been involved in advancing the innovative use of technology to support 
service delivery.  Of note, the Department of Commerce Technology 
Opportunities Program (TOP) grant, formerly the Telecommunications 
Information Infrastructure Assistance Program (TIIAP), has provided matching 
funds for several eligibility prescreening projects in recent grant cycles. 
The Special Master can look to these as examples of the applicability of 
developing an electronic form that can serve claimants across a range of 
proficiency levels with the use of Internet technology.



Topic #4: Procedures to Assist an Individual in Filing and Pursuing Claims 
Under this Title



The Special Master could designate a support network to assist victims and 
claimants that do not have access or limited proficiency in using the 
Internet to complete an electronic claim form.  The Department of Justice 
Office for Victims of Crime (OVC) currently administers a program of 
assistance to victims of violent crimes administered by state agencies.  
Additionally, a number of faith-based and community-based non-for-profit 
organizations rallied to offer financial assistance, support services, and 
comfort to victims of the September 11th terrorist attacks.  The September 
11th Fund established by the United Way of New York awarded grants to 69 
organizations to provide assistance to victims and their families.  The 
Internal Revenue Services (IRS) granted tax-exempt status under special 
expedited procedures to 90 organizations to help victims of the September 
11th attacks.  The existing network of state agencies and faith-based and 
community-based service providers could be engaged to assist claimants 
complete the form and pursue allowable claims. These agencies and 
organizations could be chosen based on their existing service delivery focus 
and their ability to provide longer-term support to potential claimants.  
Given the need to limit administrative fees, to insure that the greater 
percentage of the fund directly benefits the victims, the involvement of 
state agencies and faith-based and community-based    non-profit 
organizations, that have an established funding source, could be a 
consideration for selection.



In addition to providing assistance to individuals and families with the 
filing of a claim, the network of non-profit organizations can also support 
outreach to potential claimants. The recent Washington Post article of 
Sunday, November 18, 2001, reports stories of paperwork and grief as a 
deterrent to families seeking benefits that they are entitled to receive.  
The Special Master will want to ensure that claims are filed timely and 
within the two-year time frame specified under Section 405 ( a )(3). 
Families of victims of the Pentagon were greatly aided by the Family 
Assistance Center in completing the required paperwork during an initial 
period of grief and expressed an interest in having the support continued to 
assist in accessing other  eligible benefits and services.



The Department of Justice could expand the services to victims beyond the 
role of the Special Master consistent with the range of assistance 
administered by the Office of Victims of Crime (OVC).  In establishing an 
electronic format for administering the September 11th Victim Compensation 
Fund, DOJ should also establish a central website to inform victims of other 
benefits and services.  The website should integrate information from all 
the funds established for victims and serve as a central portal to inform 
claimants of the full range of benefits that they may be eligible to 
receive.  At a time of grief, individuals and families should have an 
efficient means for accessing the funds that were raised on their behalf and 
to obtain the services that are available.  OVC, for example, considers 
financial counseling, to assist victims to restructure their financial 
affairs as an allowable service and compensable expense (Victims of Crime 
Act Victim Compensation Grant Program, Federal Register, May 16, 2001, Vol. 
66, No. 99, page 27158).  Individuals and families who are eligible 
claimants under the September 11th Victim Compensation Fund should have easy 
access to information about all the benefits and services that are available 
and a method for determining eligibility for receiving benefits.  
Coordinating information about all the September 11th Funds and charitable 
services would also comply with Congressional calls for greater federal 
oversight of the disbursement of charitable funds raised by numerous 
non-profit tax exempt organizations in the aftermath of the September 11th 
terrorist attacks.



Thank you for your consideration of the above referenced comments.



Individual Comment

Washington, DC
 
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