story7666.xml
Title
story7666.xml
Source
born-digital
Media Type
story
Date Entered
2002-09-16
911DA Story: Story
I stopped on the Expressway near Atlantic City to get gas. Upon entering the restaurant, people were gathered looking up at the TV mounted overhead in the lobby. It brought me back to Pearl Harbor when my parents were gathered around the radio that day.
I own a regional employee's assistance company. We provide crisis intervention and critical incident plus many other services to industry. We provide services to five casinos plus other industry in the area.
Over twenty years we have had many incidences, not of this magnitude, but serious, and are quite experienced in delivering emergency services. During the days that followed, our staff were everywhere. By the third day we were called to help by Blue Cross and other companies to deliver Critical Incident and Post Trauma intervention for companies they service. Although we are totally credentialed, it was apparent the insurance companies didn't care as long as we would go and help. It was that serious.
I've never actually measured our experiences in the area of CISM as we never had a baseline like this one! At least we were familiar with the like of services needed. When I read about some therapists being shocked about helping in the situation on the 11th of september 01, I am frightened for their patients. Many write about their insecurities in the trauma site. I wonder how they can actually treat effectively without including the "real" world experience of their patients. I hope Bush steps up to the plate in time.
I own a regional employee's assistance company. We provide crisis intervention and critical incident plus many other services to industry. We provide services to five casinos plus other industry in the area.
Over twenty years we have had many incidences, not of this magnitude, but serious, and are quite experienced in delivering emergency services. During the days that followed, our staff were everywhere. By the third day we were called to help by Blue Cross and other companies to deliver Critical Incident and Post Trauma intervention for companies they service. Although we are totally credentialed, it was apparent the insurance companies didn't care as long as we would go and help. It was that serious.
I've never actually measured our experiences in the area of CISM as we never had a baseline like this one! At least we were familiar with the like of services needed. When I read about some therapists being shocked about helping in the situation on the 11th of september 01, I am frightened for their patients. Many write about their insecurities in the trauma site. I wonder how they can actually treat effectively without including the "real" world experience of their patients. I hope Bush steps up to the plate in time.
Collection
Citation
“story7666.xml,” September 11 Digital Archive, accessed December 9, 2025, https://911digitalarchive.org/items/show/18713.