story1649.xml
Title
story1649.xml
Source
born-digital
Media Type
story
Date Entered
2002-09-01
911DA Story: Story
My dad was taking me to work, I don't remember why. He arrived early, I was still in bed. He can't work my TV so he got me up, he was nearly hysterical. As I got the TV running, the second plane hit the second tower behind Katie Couric and it went down. Couric did not even know it had happened.
I went to work, I am the secretary at an independent insurance claims adjustment firm and other people's problems continue. The owner showed up. None of the adjuster's came to work. One didn't show for 6 working days.
No claimants called until late that afternoon. Those calls were rational and to the point, not a normal type of call. Calls often run on forever, are illogical, or rush over minor issues or issues that can't be rushed such as drying the water. It was 3 days before I received a rush call, that lady needed her car to get to work. Calls picked up and became more rambling, rushed or pointless over time. I did not receive an angry call for no reason at all until July, 2002. This includes a team working the Rodeo-Cibeque fire in Northern Arizona.
I went to work, I am the secretary at an independent insurance claims adjustment firm and other people's problems continue. The owner showed up. None of the adjuster's came to work. One didn't show for 6 working days.
No claimants called until late that afternoon. Those calls were rational and to the point, not a normal type of call. Calls often run on forever, are illogical, or rush over minor issues or issues that can't be rushed such as drying the water. It was 3 days before I received a rush call, that lady needed her car to get to work. Calls picked up and became more rambling, rushed or pointless over time. I did not receive an angry call for no reason at all until July, 2002. This includes a team working the Rodeo-Cibeque fire in Northern Arizona.
Collection
Citation
“story1649.xml,” September 11 Digital Archive, accessed December 8, 2025, https://911digitalarchive.org/items/show/14436.